And Beyond Tanzania Ltd is a multinational ecotourism company owning and running a group of exclusive luxury lodges and camps in Tanzania's northern circuit and in Zanzibar. AndBeyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single '& Beyonder' makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason we choose & Beyonders' very carefully - they are the strength and the future of this company. We welcome and encourage applications from all backgrounds.
Position Title : Butler
Location: Serengeti Under Canvas (Mobile Camp).
Key Responsibility:
Delivery of high level of personalized service that exceeds not only the expectation of the guest but will add a point of difference from the service provided anywhere else within the LodgeTo create an atmosphere that makes a "wow" impression on the guestsPrepare welcome drinksEnsuring guests receive a warm and friendly welcome/ farewellTight control of bar drinks stockCarrying out guest delight moments - helping to prepare and carry out sundowner stops, bush dinners and other bush meal experiencesServing guests in the Bar, in the dining room and other eating areasWelcoming the guest to their room and advising of facilities within their room and the Camp
Output:
To provide personalized six star service to guests and ensure that all their needs and requests are met and exceeded. Maintain a professional appearance and high standard of personal hygiene and presentationUnderstand &Beyond butler manners and etiquette Ability to anticipate the needs of the guestHave a fundamental understanding of wealth and luxury and its effect on the position butlerUnderstanding guest's different cultures, moods and emotionsHigh levels of motivation and team building skillsAn interest in the self-development and development of Serengeti Under Canvas teamMust have a very good eye for detail Must have a fresh and good approach with guests . Must be passionate about guest delightExcellent communicatorHave a good basic knowledge of cigars, storage, handling and lighting Have basic cocktail knowledge, prepare cocktails and mixed drinksHave good basic knowledge of food menus, ingredients etc Excellent work ethic
Qualifications and skills:
Attention to detailExcellent team player and motivatorCreative and passionate about guest delight moments Excellent English Language CommunicationPrevious experience in the same position or similar will be an advantageAt least 3 years relevant experience in a 5 star operation Possess a good knowledge of the Camp and facilities Possess a good knowledge of land local area information Service and Housekeeping knowledge is a must Certificate in Hospitality Management
Job application procedure
Application deadline 10th September, 2019.
All applications should be addressed and sent to:
Regional Human Resource Manager
andBeyond Tanzania Ltd
Haile Sailse Road, Uzunguni Area,
P.O BOX 751,
Arusha
Email: recruitment@andbeyond.com
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